automatic upgrade
I have with a problem with automatic upgrade
Version: 5.0.37
URL: http://directory.hostpokrov.com
Print automatic upgrade | |
|
pokrov
Member Usergroup: Member Joined: Sep 16, 2009 Total Topics: 8 Total Posts: 19 |
 #1
I have a problem with automatic upgrade, when I try to upgrade now to a new version te thing comes out such as the ftp information is wrong even though the ftp information is right, and I have checked with the server control panel that I am using how to fix this issue? |
|
Paul
developer  Usergroup: Administrator Joined: Dec 20, 2001 Location: Diamond Springs, California Total Topics: 65 Total Posts: 7614 |
#2
When you submit Admin Panel -> Settings -> System, what's the specific error it gives? Do you have IP restrictions on the FTP server preventing access from all but whitelisted addresses? |
|
pokrov
Member Usergroup: Member Joined: Sep 16, 2009 Total Topics: 8 Total Posts: 19 |
#3
no, i dont have any IP restrictions it just gave out the error that it cant upgrade since there is a wrong ftp information however there is the right FTP information however the admin panel-settings-system after i submit , gives out no errors |
|
Paul
developer Usergroup: Administrator Joined: Dec 20, 2001 Location: Diamond Springs, California Total Topics: 65 Total Posts: 7614 |
#4
I remember you had a strange hosting permissions issue before that had to be solved by your host. Are you sure this isn't the same thing? You can submit an upgrade request if you like. |
|
pokrov
Member Usergroup: Member Joined: Sep 16, 2009 Total Topics: 8 Total Posts: 19 |
#5
we have two other directories installed and everything is fine there with automatic upgrades they are located http://links.pokrov22.com http://directory.pokrov22.net and there are no problems on those one only on http://directory.hostpokrov.com where it gives the problems and i can tell you it is not the same thing as it was before those issues were resolved where the permissions took places |
|
Paul
developer Usergroup: Administrator Joined: Dec 20, 2001 Location: Diamond Springs, California Total Topics: 65 Total Posts: 7614 |
#6
Since it's on 5.0.37, maybe there was a bug in 5.0.37. http://scripts.webmastersite.net/releasenotes50.php?format=html lists several upgrade fixes since then, though they appear to be for low memory limits. Could be the wrong error message is displaying. Do a manual upgrade (download the .tar.gz and see readme.html within it). |
|
pokrov
Member Usergroup: Member Joined: Sep 16, 2009 Total Topics: 8 Total Posts: 19 |
#7
here is the issue with the autoupgrade there is the copy and paste that I have made of that error that came out on the page http://directory.hostpokrov.com/admin/index.php An error occoured at http://directory.hostpokrov.com/admin/autoupgrade.php on 2009-09-23 01:45:31. Please relay this data to support. Error #2: 'copy(temp/wsnlinks/templates/admin/autoupgrade.tpl) [function.copy]: failed to open stream: No such file or directory' in /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/includes/filefunctions.php on line 38. Step 1 of backtrace: File: /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/includes/filefunctions.php Line: 38 Function: copy Arguments: temp/wsnlinks/templates/admin/autoupgrade.tpl templates/admin/autoupgrade.tpl Step 2 of backtrace: File: /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/admin/autoupgrade.php Line: 86 Function: copyfile Arguments: /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/temp/wsnlinks/templates/admin/autoupgrade.tpl /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/templates/admin/autoupgrade.tpl Admin Panel You need to supply FTP info at Settings -> System Configuration in order to use automatic updating. If you have supplied that info, it's not correct. Continue what can you suggest? |
|
Paul
developer Usergroup: Administrator Joined: Dec 20, 2001 Location: Diamond Springs, California Total Topics: 65 Total Posts: 7614 |
#8
That error suggests that the extraction of the files to the temp directory is the problem. What's your memory limit? There are listed bugs in your version which could prevent extraction with a memory limit under 10M so you'd just have to do a manual upgrade to a version not affected. |
Sorry, you don't have permission to post. Log in, or register if you haven't yet.