Can't Upload Video Files : WSN Support

Version: 3.0.15

Can't Upload Video Files

Paul Grego
Member

Usergroup: Customer
Joined: Jan 20, 2006
Total Topics: 10
Total Posts: 24

Posted 06/01/07 - 10:38 PM:	#1
I have been able to upload video files (wmv) with no problems at all but now for some reason every time I try to upload a video file it says that required fields are missing. I'm sure this isn't the problem as I can upload pics without filling anything else in and even when I fill in all fields available it still wont allow the upload of a video file. The file is below the maximum size I set. I have recently had a server upgrade, could this be anything to do with it? Thanks, Edit* I just ugraded to the latest version of the gallery but the situation above still applies, thanks, Paul Edited by Paul Grego on 06/02/07 - 05:12 AM

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 49
Total Posts: 5539

Posted 06/02/07 - 09:17 AM:	#2
Does the size of the file make a difference? Can you upload a 100kb video but not a 10mb video, for example?

Paul Grego
Member

Usergroup: Customer
Joined: Jan 20, 2006
Total Topics: 10
Total Posts: 24

Posted 06/05/07 - 02:59 AM:	#3
Yes I can upload files that are 450k, the file I am attempting to upload is 35mb. I have previously been succesful with video files of the same size. I tried uploading a 30mb file that I was previously succesful with to see if it was a fault with the initial file but I got the same error saying I haven't filled in all the fields.

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 49
Total Posts: 5539

Posted 06/05/07 - 03:41 PM:	#4
Your php.ini must be preventing large files. Check your php.ini values for post_max_size and upload_max_filesize. (If you're on shared hosting, ask your host to check them.)

Paul Grego
Member

Usergroup: Customer
Joined: Jan 20, 2006
Total Topics: 10
Total Posts: 24

Posted 06/06/07 - 01:17 PM:	#5
That was it Paul, for some reason when I upgraded the account the post_max_size and upload_max_filesize were lowered! They have now raised it to what I need after I sent a mail, so everything works fine now. Thanks for the help.

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