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Installation errors
Trouble installing WSN Links

Version: 3.12
Example URL: http://www.ihost-websites.com/hereiscolorado/setup.php?agree=yes


Installation errors
vision2004
Member

Usergroup: Member
Joined: Sep 11, 2004
Total Topics: 5
Total Posts: 14
Posted 09/18/04 - 05:36 AM:
quote post
#1
Hi,

I recently purchased the WSN links script and are getting errors wih installation.

I can access the setup page (http://www.ihost-websites.com/hereiscolorado/setu...), but keep getting the error below when filling in the database name, UN and PW.

http://www.ihost-websites.com/hereiscolorado/setu...

Warning: mysql_connect(): Access denied for user: 'hdrost@localhost' (Using password: YES) in /home/ihostweb/public_html/hereiscolorado/setup.php on line 32
Access denied for user: 'hdrost@localhost' (Using password: YES)
Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /home/ihostweb/public_html/hereiscolorado/classes/database.p hp on line 171

Please advise.

Thnak you

Herman
Paul
Administrator
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Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 55
Total Posts: 5703
Posted 09/18/04 - 08:14 AM:
quote post
#2
That means you haven't added the user to the database in your hosting control panel.
vision2004
Member

Usergroup: Member
Joined: Sep 11, 2004
Total Topics: 5
Total Posts: 14
Posted 09/18/04 - 09:36 AM:
quote post
#3
Thanks, well I went back to my cpanel and tried adding user to database - no go, then tried recreating database (not reinstalling script files)...same errors.

What else can I try to achieve a correct installation? (tearing my hair out, not much left now).

Herman
din
Experienced
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Usergroup: Customer
Joined: May 12, 2003
Total Topics: 7
Total Posts: 56
Posted 09/18/04 - 11:38 AM:
quote post
#4
The interface to adding a user to a database is different for many hosts, I've one with cpanel5 and once the database is created and there is a user, both created from the mySQL page there is a form line with a -add user dropdown- to -database list dropdown- .

also looking at the page my host prepends the user and DB name with my host user account name.

It is scant help, but there is no way to know exactly what sort obstacle your coming against, if you can't get a username connected to the database then there may be a problem with or help found at your host.

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vision2004
Member

Usergroup: Member
Joined: Sep 11, 2004
Total Topics: 5
Total Posts: 14
Posted 09/19/04 - 05:54 AM:
quote post
#5
Thanks for the feedback din!
By trying different combinations of UN and PW I finally got it installed.ie

db name: ihostweb_dbname
UN: ihostweb_UN (not just UN)
PW: password (not ihostweb_password)

As you can see it's easy to be confused by not entering the correct combinations.

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