Login problems to Customer Area: WSN Support

Version: 3.14

firebird_411
Beginner

Usergroup: Customer
Joined: Jan 26, 2005
Location: USA
Total Topics: 1
Total Posts: 1

Posted 10/23/07 - 05:23 PM:	#1
I bought WSNLinks quite a while ago, and thought I should look into upgrading. The hosting company that I was hosting with closed shop. I have to install the WSNLinks on another host and upload my backup copy of the website. My email is not recognized to login to support or customer area. I don't remember the email or username for logging into Customer Area. Is there a time limit on upgrades? Does the customer have to purchase upgrades? How does the upgrade process work? The login no longer works on the WSN site. I tried all the various email addresses I have, none seemed to be recognized, and I could not find the registration confirmation email. The website that had the WSN Links was osy-directory.com I thought the email was firebird_411 "at" yahoo "dot" com Thanks, Venkata Annambhotla

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 55
Total Posts: 6027

Posted 10/24/07 - 06:51 AM:	#2
No limit on upgrades. There was a one-time request last year for a $30 payment for immediate access to the latest series, though you can opt out and get the latest free. The upgrade process is described in readme.html, basically upload files and run upgrade.php. Search paypal if you used it.
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

You don't have permission to post.