Usergroup: Customer
Joined: Aug 19, 2005
Location: England
Total Topics: 258
Total Posts: 819
Posted 02/17/08 - 10:04 PM:
#1
We have a member that says she logs in fine, but after a couple of seconds it logs her out again. I presume she means after the continue page she's logged out.
I can not reproduce this at all and am now at a loss what to advise her.
Last time this happened putting the domain in the system config > cookies > domain fixed the problem, but .papillonclub.co.uk is already there this time.
help please!
oh, ps - I had told her to clear out all her cookies and history and try again, but no different.
[edit] I now have another one that can't log in. This time at http://www.thedogscene.co.uk. This time they say that after inputting user name and password it says they are incorrect. They have requested 3 new passwords but still can't get in.
I have asked both of these for their computer set up and what browsers they use to see if there is any similarity.
Print
member gets logged out of couple of secs
