No option for offline payments?: WSN Support

Version: 4.1.23

No option for offline payments?

rbl
Member

Usergroup: Customer
Joined: Sep 27, 2004
Location: Portugal
Total Topics: 19
Total Posts: 39

Posted 05/12/08 - 08:42 PM:	#1
Hi! This is too weird to be true, I'm probably missing something here. [updated] I'm reviewing payment options for item and usergroup sponsorship, and if I don't add anything to the paypal or 2co fields, I can't even add funds by hand to any member. Worse than that, unless I turn on usergroup sponsorship, the funds field remains hidden, making it impossible to run a items only sponsorship type of service. Is this a bug or by design? Why there isn't an option for offline payments? Thanks! Ricardo Edited by rbl on 05/12/08 - 08:58 PM

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 57
Total Posts: 6316

Posted 05/13/08 - 11:28 AM:	#2
You can edit the item or the member to set funds whenever you want. Worse than that, unless I turn on usergroup sponsorship, the funds field remains hidden, making it impossible to run a items only sponsorship type of service. Member funds are only logical applicable to usergroup sponsorship. If you're doing item type sponsorship then the member funds value has no relation and will be ignored, only the item funds value counts for item sponsorship.
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

rbl
Member

Usergroup: Customer
Joined: Sep 27, 2004
Location: Portugal
Total Topics: 19
Total Posts: 39

Posted 05/13/08 - 03:00 PM:	#3
That's why I say I'm probably missing something. In the member profile there's only one field for funds and that's the usergroup one. I see no other way of adding funds to a member. Can you please guide me through it? If a member sent you a $10 check, how would you add that amount to the member profile for item sponsoring? Thanks! Ricardo

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 57
Total Posts: 6316

Posted 05/14/08 - 01:05 PM:	#4
The problem is you're editing the member profile. The check isn't for a member -- it's for a particular item (which coincidentally happens to be owned by the member). Edit the item and you'll find the funds field there, along with the item type which you can change to your sponsored type.
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

rbl
Member

Usergroup: Customer
Joined: Sep 27, 2004
Location: Portugal
Total Topics: 19
Total Posts: 39

Posted 05/14/08 - 01:46 PM:	#5
Then I was right, you can't add funds to the member. Adding funds to an item!? What's the logic of that? Then the member can't spend the money creating new ads and sponsoring them. He can only spend the money on that item alone. I'm on a tight deadline and I need an answer really fast. Unless you can fix this situation, I'm forced to ask for a refund. Let me know if we can work this out. I would really hate to have to choose another script. Ricardo

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 57
Total Posts: 6316

Posted 05/15/08 - 06:25 PM:	#6
If you want people to sponsor items, then you want the payment to apply to the particular item -- not to apply to some other item they happen to own. What you're asking for isn't logically coherent. You can't say that you want funds added to a particular item, but that you want to do this by typing a generic number for the member without specifying which of their items -- no software will do magic mind-reading tricks for you. If you specify only for a member, nothing can magically guess what item you were thinking of. (Of course, it's no harder to click an item than a member anyway so there wouldn't be any particular benefit to having the paranormal powers.) If you want the funds to go the member, then you must not actually want to sponsor particular items. If that's the case, then you need to select member group sponsorship instead of item type sponsorship. If you want sponsored members to have all of their links promoted, that's a member group sponsorship option. If you can figure out what you want, and keep it out of the realm of the paranormal, then I can tell you what to do. Edited by Paul on 05/15/08 - 06:30 PM
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

peumus
Forum Regular

Usergroup: Customer
Joined: Aug 09, 2004
Location: Chile
Total Topics: 146
Total Posts: 391

Posted 05/19/08 - 08:17 PM:	#7
Then I was right, you can't add funds to the member. You are not right, Of course you can manually ad funds to a member. But at the same time you should manually change the usergroup for the member. These just editing the member profile. All these with previously activated the member usergroup promotion and of course created diferent usergroups with their provileges. Regards. Edited by peumus on 05/19/08 - 08:21 PM

You don't have permission to post.