Support Level : WSN Support

Version: 2.3.6

Support Level

eric0524
Experienced

Usergroup: Member
Joined: Jun 11, 2006
Total Topics: 15
Total Posts: 55

Posted 07/01/06 - 10:18 AM:	#1
I paid for 2 copies of this software, one via paypal other via credit card. Why is it that I have no way of sending a PM to the developer, when other people do. I paid for the software x2 and would think there would be some level of support. I am getting a little frustrated that none of my suppost questions are getting answered!
_____________________ ---------------------------- www.saltwatersportswear.com - the largest selection of t-shirts www.showyour.com/photoswap

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 55
Total Posts: 5726

Posted 07/02/06 - 09:46 AM:	#2
That is exactly why you, like everyone else, aren't allowed to send me a PM -- to encourage you to actually use the email support form in the customers area. Forums are naturally more useful for peer help, and I also tend to monitor them according to activity, such that the WSN Links forum is checked first since that's where things are happening.

eric0524
Experienced

Usergroup: Member
Joined: Jun 11, 2006
Total Topics: 15
Total Posts: 55

Posted 07/02/06 - 11:53 AM:	#3
SO I am in the right area for asking questions? I don't mean to be a jerk, I just get frustrated when I can't figure some stuff out. I was using photopost but it has no ability to set ratios. I also tried, gallery2 (http://gallery.menalto.com/) that has some AWSOME upload features, might be worth you looking at it. But it also lacks ratios and is extremly complicated. Your software is so far the best with the exception of not bulk uploading for the end user. They get very frustrated uploading one image at a time. If you want to email me direct I will give you the link to my old photoswap area that uses gallery2.
_____________________ ---------------------------- www.saltwatersportswear.com - the largest selection of t-shirts www.showyour.com/photoswap

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