When I upgraded to 4.0.27, I began to receive duplicate New Link notification emails. This continued when I upgraded to 4.0.28. I did check the change notes and I didn't see anything that could have caused this to start. It was not doing this prior to version 4.0.27. Prior to 4.0.27, I was running 4.0.24. I have a feeling the key to stopping the duplicate emails is in my settings but I've changed them one by one and been unable to stop it so I am seeking guidance from those with more experience or from Paul himself.
I've checked the email log and only one email is listed. The TO column is blank but the emails do go out and I do get them.
The email address receiving the emails is the admin address. There is only one member but neither of the duplicate emails are addressed to that member's email address - they both come to the admin address.
Here are any of the settings I have that relate to emails: - send confirmation email to user when they register (yes) - send confirmation email to user when they submit a link (yes) - send email to user when their link is validated or rejected (yes) - notify admin via email of items pending validation (yes) - notify admin via email of edited links even when they don't need validation (yes)
The only other thing I've got set is on each link submission the box for "notify me when a visitor comments on my link" is checked.
When a link is edited, only one email is received.
A new link has been added at {DIRURL} . You have requested notification of this in your member profile, which you can edit at {DIRURL}/edit.php?action=member&field=id&condition=equals&fieldvalue={MEMBERID}
The new link is titled {LINKTITLE}, and it has been added to the category {LINKCATNAME}, which you can find at {DIRURL}/index.php?action=displaycat&catid={LINKCATID}
This is the description of the link: {LINKDESCRIPTION}
I'm not sure if that is the email because I have since modified the content so I checked the control panel and the one we are getting doubles of is "email_notifyeveryonebody: {LANG_EMAIL_NOTIFYEVERYONEBODY}". The subscription is instant.
I just finished upgrading to version 4.0.30 and I tested the double email problem by turning my queue back on. Unfortunately, I am still receiving double emails with the queue on. I've turned the queue back off and await any help you can provide.
I just wanted to say thank you. I have been so busy lately that I have been unable to work on my own site. But, I found the time today to upgrade and test and my double new link notification problem is officially history. Thanks again.
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Comments on Double New Link Emails
Forum Regular
Usergroup: Customer
Joined: Apr 03, 2007
Location: NY & PA
Total Topics: 94
Total Comments: 339
When I upgraded to 4.0.27, I began to receive duplicate New Link notification emails. This continued when I upgraded to 4.0.28. I did check the change notes and I didn't see anything that could have caused this to start. It was not doing this prior to version 4.0.27. Prior to 4.0.27, I was running 4.0.24. I have a feeling the key to stopping the duplicate emails is in my settings but I've changed them one by one and been unable to stop it so I am seeking guidance from those with more experience or from Paul himself.
I've checked the email log and only one email is listed. The TO column is blank but the emails do go out and I do get them.
The email address receiving the emails is the admin address. There is only one member but neither of the duplicate emails are addressed to that member's email address - they both come to the admin address.
Here are any of the settings I have that relate to emails:
- send confirmation email to user when they register (yes)
- send confirmation email to user when they submit a link (yes)
- send email to user when their link is validated or rejected (yes)
- notify admin via email of items pending validation (yes)
- notify admin via email of edited links even when they don't need validation (yes)
The only other thing I've got set is on each link submission the box for "notify me when a visitor comments on my link" is checked.
When a link is edited, only one email is received.
Any ideas how to stop the duplicates?
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7867
Do you have the queue on?
The TO column is blank
That's normal for emails that have multiple recipients.
Forum Regular
Usergroup: Customer
Joined: Apr 03, 2007
Location: NY & PA
Total Topics: 94
Total Comments: 339
Thank you Paul, the queue was the culprit. It's now off and the double emails have stopped.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7867
Actually it's supposed to always be on, I was figuring having it off would be the problem. Will do some more tests.
Forum Regular
Usergroup: Customer
Joined: Apr 03, 2007
Location: NY & PA
Total Topics: 94
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I see. If you need to know any of my other settings, please just let me know.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7867
I gather the email you're talking about is
The new link is titled {LINKTITLE}, and it has been added to the category {LINKCATNAME}, which you can find at {DIRURL}/index.php?action=displaycat&catid={LINKCATID}
This is the description of the link: {LINKDESCRIPTION}
Are you subscribed instantly or via daily digest?
Forum Regular
Usergroup: Customer
Joined: Apr 03, 2007
Location: NY & PA
Total Topics: 94
Total Comments: 339
I'm not sure if that is the email because I have since modified the content so I checked the control panel and the one we are getting doubles of is "email_notifyeveryonebody: {LANG_EMAIL_NOTIFYEVERYONEBODY}". The subscription is instant.
Forum Regular
Usergroup: Customer
Joined: Apr 03, 2007
Location: NY & PA
Total Topics: 94
Total Comments: 339
I just finished upgrading to version 4.0.30 and I tested the double email problem by turning my queue back on. Unfortunately, I am still receiving double emails with the queue on. I've turned the queue back off and await any help you can provide.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7867
I've managed to duplicate this now, so I should have a fix shortly.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7867
Fixed for 4.0.31.
Forum Regular
Usergroup: Customer
Joined: Apr 03, 2007
Location: NY & PA
Total Topics: 94
Total Comments: 339
I just wanted to say thank you. I have been so busy lately that I have been unable to work on my own site. But, I found the time today to upgrade and test and my double new link notification problem is officially history. Thanks again.