500 Internal Server Error After Upgrade: WSN Support

Version: 4.0.38
Example URL: http://www.webdesigngold.com

500 Internal Server Error After Upgrade

WebDesignGold.com
Web Designer

Usergroup: Customer
Joined: Dec 23, 2005
Total Topics: 7
Total Posts: 24

Posted 08/20/07 - 03:31 PM: Subject: 500	#1
The upgrade process wont start. After uploading the required files from 4.0.38 (I've deleted all files from v. 4.0.37 to begin with exept the templates dir), I tried to run upgrade.php but I'm getting this 500 Internal Server Error. I've tried both without .htaccess, only .htaccess.txt, and with my old version of .htaccess file. I get the same error. Any help would be much appreciated. Thanks
Portfolio: http://www.dinzer.com Web Design Resources: http://www.webdesigngold.com

WebDesignGold.com
Web Designer

Usergroup: Customer
Joined: Dec 23, 2005
Total Topics: 7
Total Posts: 24

Posted 08/20/07 - 03:56 PM:	#2
Update: Just after posting the above message, I found that all files were CHMODed to 666 as well as two dirs with 777 ('javascript' and 'cache'). I've immediatly changed permissions to 644 for all files and 755 for those two dirs. Now the 500 error disappeared but instead, I get a blank page when attempting to run 'upgrade.php' and the following errors when accessing the main index: Warning: main(ulsearch.php) [function.main]: failed to open stream: No such file or directory in /path/public_html/webdesigngold/prestart.php on line 158 Fatal error: main() [function.require]: Failed opening required 'ulsearch.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /path/public_html/webdesigngold/prestart.php on line 158 PS: I've temporarily uploaded an empty index.php to prevent the error from showing my paths.
Portfolio: http://www.dinzer.com Web Design Resources: http://www.webdesigngold.com

WebDesignGold.com
Web Designer

Usergroup: Customer
Joined: Dec 23, 2005
Total Topics: 7
Total Posts: 24

Posted 08/21/07 - 07:06 AM:	#3
The main site is now working after a successful upgrade.. But, when I try to access the admin section I get the 500 internal server error How I could upgrade: I went in phpmyadmin in my account's cpanel and set the option for ulsearch to "no" in the "wsnlinks_settings" table. (this feature is just an unnecessary headache btw, I never use it). Now what is causing the error when accessing the admin section is beyond my knowledge in this field. Any help please? Thanks
Portfolio: http://www.dinzer.com Web Design Resources: http://www.webdesigngold.com

WebDesignGold.com
Web Designer

Usergroup: Customer
Joined: Dec 23, 2005
Total Topics: 7
Total Posts: 24

Posted 08/21/07 - 07:42 AM:	#4
Again, I found that all files in 'admin' where set to 666 too. Why, I don't know. I've set the permissions back to 644 and was able to access the admin section. So I guess this issue can be closed now
Portfolio: http://www.dinzer.com Web Design Resources: http://www.webdesigngold.com

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 55
Total Posts: 6023

Posted 08/21/07 - 07:39 PM:	#5
ULsearch has been disabled for months, since it's a spam site taken over by someone else and therefore presents a security risk. The people who now own the ulsearch domain might find a way to hack your site if you have ulsearch integration on, if they're clever. So anyhow, it's apparent that you had it on but I don't understand how you managed that when it shouldn't have been possible to turn on in any semi-recent version. Does your FTP client have any settings for default CHMOD values?
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

WebDesignGold.com
Web Designer

Usergroup: Customer
Joined: Dec 23, 2005
Total Topics: 7
Total Posts: 24

Posted 08/22/07 - 05:29 AM:	#6
I've learned that my host was having issues with the server hosting my site at the time I was trying to upgrade to the latest version. Maybe that was the source of my problems. I've never used ULsearch before and I haven't touched the settings prior to the upgrade attempt. Maybe you should remove it alltogether from the script? My FTP client's setting didn't change either and I wasen't having any issues with permissions before. Again, maybe the issue was caused by the faulting server.
Portfolio: http://www.dinzer.com Web Design Resources: http://www.webdesigngold.com

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 55
Total Posts: 6023

Posted 08/22/07 - 06:28 AM:	#7
Maybe you should remove it alltogether from the script? I did that months ago, it doesn't exist in the script. Searchfeed and revenuepilot are the only PPC search engines, and revenuepilot is disabled (since I'm not sure if it works) so only searchfeed shows up in the list. Are you seeing a ULSearch option in your sponsorship page? I can't imagine how.
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

WebDesignGold.com
Web Designer

Usergroup: Customer
Joined: Dec 23, 2005
Total Topics: 7
Total Posts: 24

Posted 08/22/07 - 09:18 AM:	#8
Paul wrote: Are you seeing a ULSearch option in your sponsorship page? I can't imagine how. No, but there's still reference to it in 'index.php' and in the database in the "wsnlinks_settings" table as I wrote before.
Portfolio: http://www.dinzer.com Web Design Resources: http://www.webdesigngold.com

Paul
Administrator

Usergroup: Administrator
Joined: Dec 21, 2001
Location: Northern California
Total Topics: 55
Total Posts: 6023

Posted 08/22/07 - 11:54 PM:	#9
index.php has variables named for ulsearch, and the database has fields named after it, but they don't actually have anything to do with it, they're there for searchfeed. Only the ulsearch.php had stuff specific to ulsearch. Your error was that it was looking for the ulsearch.php which no longer exists. Somehow the setting must've gotten set to it even though it's not on the list anymore. Edited by Paul on 08/23/07 - 12:03 AM
"Do things you love doing, because then it ain't work. Don't do something you don't really enjoy, because you're never going to work hard enough at it." - Bob Young, founder of Red Hat

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