The payment flow in my system is not correct and I have to get it corrected as soon as possible. When you make a payment, you have to click two different times just to get out of PayPal instead of instantly coming back to the site. The first page you get is a Thank you page for your payment which is fine. You click on continue and are taken to a submit listing page which asks you to choose a listing type, this should not be happening since you have already paid, so you go ahead and fill out all the information and click on preview. This click give you a 4"x3" window to preview an entire webpage, very annoying and impossible to preview the page (how do I make the a popup window or something that is useful). Then you go ahead and hit submit and are taken to a page to pay for your listing again, this is a huge problem. I cannot send anyone to my site to register for a listing until this is corrected. How do I change the payment "flow" within WSN so that it is working correctly and recognizing the payment that was made in the first place and not requiring a second payment to list?
I attached screen shots of the system asking for a second payment, of the preview window and of the submit page asking you to choose a listing type so you can see what specifically I am seeing and asking to get fixed. Hope that is helpful in understanding the issue so you can give me direction.
Comments on Improper Payment Flow - Urgent
Member
Usergroup: Member
Joined: Jul 29, 2011
Total Topics: 6
Total Comments: 34
Paul,
The payment flow in my system is not correct and I have to get it corrected as soon as possible. When you make a payment, you have to click two different times just to get out of PayPal instead of instantly coming back to the site. The first page you get is a Thank you page for your payment which is fine. You click on continue and are taken to a submit listing page which asks you to choose a listing type, this should not be happening since you have already paid, so you go ahead and fill out all the information and click on preview. This click give you a 4"x3" window to preview an entire webpage, very annoying and impossible to preview the page (how do I make the a popup window or something that is useful). Then you go ahead and hit submit and are taken to a page to pay for your listing again, this is a huge problem. I cannot send anyone to my site to register for a listing until this is corrected. How do I change the payment "flow" within WSN so that it is working correctly and recognizing the payment that was made in the first place and not requiring a second payment to list?
I attached screen shots of the system asking for a second payment, of the preview window and of the submit page asking you to choose a listing type so you can see what specifically I am seeing and asking to get fixed. Hope that is helpful in understanding the issue so you can give me direction.
Attached Files:
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7867
Fixed the problem of one less quantity than purchased being credited, yesterday.
Member
Usergroup: Member
Joined: Jul 29, 2011
Total Topics: 6
Total Comments: 34
We are good now. Thank you Paul!